Knowing how!
Finding the suitable solution.

Management in a cross-cultural environment

“Despite popular beliefs to the contrary, the single greatest barrier to business success is the one erected by culture.“  Edward T. Hall and Mildred Reed Hall - Hidden Differences

Your management environment becomes increasingly international and intercultural. In addition to team members, superiors, colleagues, customers, business partners or shareholders likewise frequently come from different cultures.

This leads to further dimensions in the dynamics of your environment. Often, an organisation over various time zones in separate locations (virtual cooperation) adds difficulties.

Frequently, conflicts in such an environment are not recognised, interpreted wrongly or seem insolvable. Misunderstandings and energy exhausting arguments occur – resignation or even termination of work contracts often are the consequence. Failed projects or significant cost increases are often found in such environments.

Intercultural competence in your environment becomes a success factor. High performance teams develop their own culture over time. This training highlights: How you can initiate, steer and accelerate the high performance process and how you and your team achieve more success in your environment.

You learn

  • to read and use the map of cultural dimensions
  • to become aware of your own cultural conditioning
  • to systematically evaluate other cultures and validate your assumptions
  • to know about culturally contingent notions about values and norms and expectations
  • to know about the relationship different cultures have regarding rules and agreements
  • to know about different communication and negotiation styles
  • culture-adequate, active listening
  • how to deal with different notions of time and goals
  • to recognise and consider culturally contingent conflict potential in advance
  • to avoid and solve intercultural conflicts in your environment
  • to identify culture-based conflict potential within projects at an early stage
  • to organise and manage intercultural meetings
  • to better assess the role of environment and stakeholders
  • to better delegate tasks in intercultural teams
  • to conduct critique and conflict discussions in a manner appropriate for the recipient
  • to produce culture-adequate evaluation of results and feedback
  • to design, plan and communicate projects with due consideration of your environment

After this training you are able to develop and use active strategies for your environment in a more targeted way. You learn how to form a team out of an intercultural group, how to use different potentials and employ them better. You will develop new perspectives in a more agile way and use them to solve tasks and challenges with increased creativity.

Who should participate?

Managers with leadership or outcome responsibility in intercultural environments.

This training is often also booked by leadership teams as an optimising measure (e.g. cooperation between headquarters and international affiliates).


Five days

Number of Participants:

A minimum of 10 participants

A maximum of 14 participants

Language of Training / of Course material:


Closing Date:

6 weeks before the training begins


Notes on seminar organisation can be found under FAQs & Notes.